Privacy Policy

Royal Reels takes a clear and practical approach to data privacy. We tell you what we collect, why we need it, and exactly how it is protected — with no hidden clauses.

Information We Collect

Data collection at Royal Reels covers:

• Personal identifiers: name, date of birth, address
• Contact information: email and phone number
• Financial information: payment methods, deposit and withdrawal history
• Technical data: IP address, browser type, device identifiers, session timestamps
• Verification documents: ID copies and address proof as required by KYC

How We Use Your Information

Collected data serves the following defined purposes only:

• Registering and maintaining your account
• Executing secure financial transactions
• Fulfilling PAGCOR licensing and regulatory requirements
• Operating the Royal Reels ten-tier VIP loyalty program
• Investigating support requests and formal complaints

Cookies and Tracking Technologies

Royal Reels uses first-party and third-party cookies for session management, platform security, and usage analytics. Cookie preferences can be configured through the consent banner or updated via browser settings at any time.

Your Data Protection Rights

Regardless of your location, you have the right to:

• Access the personal data Royal Reels holds about you
• Request correction of inaccurate records
• Ask for deletion where legally permitted
• Withdraw marketing consent at any time

Contact our support team to exercise any of these rights — all requests are handled confidentially.